Privacy Policy
1. Data Controller
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and the applicable data protection legislation, you are hereby informed that the personal data provided through this website will be processed by:
CROPS IMPORT & EXPORT S.L. Tax Identification Number (CIF): B70619507 MercaLasPalmas, Parcela 9B 35229 Las Palmas de Gran Canaria España
Email: [email protected]
Telephone: +34 622 638 659
2. Purpose of Processing
The personal data provided by users will be processed exclusively for the following purposes:
- Responding to enquiries submitted through the contact form.
- Providing information about our products and services.
- Maintaining communications arising from the submitted enquiry.
- Complying with applicable legal obligations.
Your personal data will not be used for purposes other than those described above.
3. Personal Data Collected
We may process the following categories of personal data:
- Name.
- Email address.
- Telephone number.
- Content of the message submitted through the contact form.
- Technical information necessary for the operation of the website (such as IP address, browser type or access logs).
We do not request or process special categories of personal data.
4. Legal Basis for Processing
The processing of personal data is based on:
- The consent provided by the user when submitting the contact form.
- The implementation of pre-contractual measures requested by the data subject.
- Compliance with legal obligations.
- The legitimate interest in ensuring the security and proper operation of the website.
5. Data Retention
Personal data will be retained only for as long as necessary to respond to the submitted enquiry and to comply with applicable legal obligations.
Once the applicable retention periods have expired, the data will be securely deleted or anonymised.
6. Data Recipients
As a general rule, personal data will not be disclosed to third parties unless required by law or when necessary to provide the services requested by the user.
For the proper operation of this website, certain personal data may be processed by technology providers acting as data processors, always subject to the confidentiality and security requirements established by applicable legislation.
The main service providers currently used are:
- Cloudflare, Inc., provider of website infrastructure, hosting, security and performance optimisation.
- Zoho Corporation, provider of the email service used to manage communications received through the contact form and other company communication channels.
These providers process personal data solely on behalf of CROPS IMPORT & EXPORT S.L. and only to the extent necessary to provide their respective services.
7. International Data Transfers
Some of the technology providers used by this website, including Cloudflare and Zoho Corporation, may process personal data from countries located outside the European Economic Area.
Where international data transfers take place, they will be carried out in accordance with Regulation (EU) 2016/679 (GDPR), applying appropriate safeguards such as the European Commission's Standard Contractual Clauses (SCCs) or any other legally recognised transfer mechanism.
8. Data Subject Rights
Users may exercise the following rights at any time:
- Right of access.
- Right to rectification.
- Right to erasure.
- Right to object.
- Right to restriction of processing.
- Right to data portability.
- Right to withdraw consent where applicable.
To exercise any of these rights, please contact:
9. Information Security
CROPS IMPORT & EXPORT S.L. implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or any other unlawful processing.
However, no method of data transmission or storage can guarantee absolute security.
10. Minors
This website is not intended for children under the age of 14.
If we become aware that personal data has been collected from a minor without the appropriate authorisation, such data will be deleted as soon as reasonably possible.
11. Links to Third-Party Websites
This website may contain links to third-party websites.
CROPS IMPORT & EXPORT S.L. is not responsible for the content or privacy practices of such websites. Users are encouraged to review the privacy policies of any third-party website before providing personal data.
12. Changes to this Privacy Policy
CROPS IMPORT & EXPORT S.L. may update this Privacy Policy whenever necessary to reflect legal, technical or operational changes.
The current version will always be the one published on this website and will indicate the date of its latest update.
